Development Operations Manager

Washington, District of Columbia, United States · Development/Fundraising

Description

Overview

World Central Kitchen (WCK) seeks a full-time Development Operations Manager (DOM) to oversee and hands-on manage all fundraising technology, systems, and data entry, ensuring a high degree of reliability and accuracy across all areas. This role will live and breathe Salesforce, WCK’s CRM, and will be responsible for ensuring all staff who interface with the system do so with the same logic and conventions to guarantee data fidelity. In coordination with the Vice President, Donor Insights & Relations, the DOM will generate regular donor data and performance reports for evaluation and future action-planning. The DOM will also be an important connection point to WCK’s finance and communications teams. The DOM works closely with counterparts in finance to ensure timely and excellent gift processing and acknowledgment. To further enhance the donor experience, the DOM will support the execution of WCK’s donor stewardship plan. The DOM will coordinate with the communications team to synchronize and record stakeholder outreach, ensuring all communication with donors are recorded in Salesforce.

Solid systems are the bedrock of successful fundraising, and this role will be essential to seeing that WCK not only consistently employs its data management assets, but that it is constantly looking for and acting upon opportunities to optimize its systems as well. Based in our Washington, DC office, the DOM reports to the VP, Donor Insights & Relations.

About WCK

World Central Kitchen is a non-profit organization founded by chef José Andrés that uses the power of food to empower communities and strengthen economies. We are focused on finding smart solutions to hunger and poverty around the world.

In its long-term programs, WCK works in Puerto Rico, Haiti, Nicaragua, and the USA - empowering communities to be part of the solution with a focus on school kitchens and meals for education, food safety and sanitation training, clean cook stove implementation, culinary training, support of smallholder farmers, and job creation.

In our emergency services, we provide chef-driven meals following natural disasters. Since July 2017, we have served more than 7 million freshly prepared, healthy emergency to communities around the country and the world including Puerto Rico, California, Hawaii, Guatemala, Indonesia, Mozambique, and North Carolina and Florida.

WCK is a fast-growing organization that requires a high level of commitment and enthusiasm for our work in exchange for tremendous career advancement opportunities and the chance to join our headquarters team at a critical period in the organization’s development and growth.

For more information about World Central Kitchen, visit our website at http://worldcentralkitchen.org/

Key Responsibilities and Duties

CRM Management

Data Reporting and Evaluation

Gift Processing and Donor Acknowledgment

Requirements

Benefits

Equal Opportunity

World Central Kitchen is an equal opportunity employer committed to a diverse work environment. People of color, and/or those with disabilities, diverse sexual orientations, gender expressions, and/or identities are encouraged to apply.

To Apply

Please submit your cover letter and resume in one combined PDF document in the resume submit section.

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